Waiting for Apple’s “next big thing”

The next big thing.

It’s what we are all waiting for. Well, at least most of us are. If you’re Samsung, there’s no need to wait; the “next big thing is already here.” Just kidding. Either way, the next big thing is a big deal.

Time was, Apple delivered the next big thing on a regular basis. Now, not so much. Inevitably, there are grumblings that Apple has lost its mojo and that we won’t be seeing a “next big thing” from them anytime soon — if ever. Last week’s media event added (or should I say “subtracted”?) fuel to that fire. The only two product announcements were a retro 4-inch iPhone and a downsized iPad Pro — hardly groundbreaking.

Personally, I found the smaller iPad Pro to be a compelling product: faster, brighter, louder, worthy new software features. It was certainly good enough for me to order one and dump my 3-year-old iPad Air. Still, it’s obviously not equal to the excitement surrounding the introduction of the original iPad.

This got me thinking: What exactly are the minimum requirements for a product to be justifiably labelled a “next big thing”? And when can we expect Apple to deliver the next one?

As today is the 40th anniversary of the founding of Apple (yes, April Fools day, but it’s no joke), it seemed worth pausing to reflect on this.

My definition of the “next big thing” dates back to the arrival of the original iPod in 2001.

There were already several MP3 players on the market, such as the Archos Jukebox and the Diamond Rio. As I recall,  Sony (trying to capitalize on the success of its Walkman products) also had some sort of proprietary mini-disc device. Most had limited internal storage — relying on discs to supply the music rather than a built-in hard drive. Their user interfaces were clunky; their battery life was poor (some used standard AA batteries). I don’t recall any non-iPod that allowed you to scroll through the device’s entire music library and play individually selected songs.

Then came the iPod: a thousand songs in your pocket, a revolutionary scroll wheel interface for navigation, easy syncing and custom playlists via iTunes on your Mac (or later Windows PC). It was, as they say, a game-changer. Today, no one remembers the MP3 players that came before the iPod. Every one remembers the iPod (heck, almost every one owned one at some point).

As I see it, the reason for the iPod’s breakout success was that Apple attacked the problem from a different angle than its competitors (“Think Different”?). Everybody else tended to be satisfied with eking out an incremental edge in features or quality — however small. Having a marginally better variation of  your top competitor (or at least being able to claim you did) was more than good enough.

In contrast, Apple was willing to throw out the playbook and, if necessary, start over with an entirely new design. Their premise was: “Let’s build a product that consumers will love, one that’s not limited by what’s on the market now. Let’s not be satisfied with being 1% better than our competitors. Let’s blow the competition out of the water.” And that’s what they did. The iPod became the “next big thing” and — probably more than the iMac — was the turn-around product for Apple’s financial recovery.

Even if you feel I’m exaggerating a bit here, you cannot make that claim for the iPhone. It could well rank as #1 on a list of most ground-breaking product introductions. You can divide the history of mobile technology into “before the iPhone” and “after the iPhone.”

Again, prior to the iPhone, companies struggled to come up with a winning concept. I am always reminded here of the ROKR — Motorola and Cingular’s Frankenstein phone. This disastrous attempt to meld a mobile phone and an iPod was so poorly conceived that it smelled like two-week-old fish before it even hit the shelves.

It was only after Steve Jobs and Apple maintained complete control over the end result that the iPhone emerged two years later. With its touchscreen keyboard, iOS app-based interface, visual voicemail, a full-featured web browser, and an MP3 player better than Apple’s own iPod — it was unlike any previous mobile device.

Back in 2007, the smartphone market was dominated by RIM’s Blackberry. According to the book Losing the Signal, RIM executives didn’t understand (or didn’t want to understand) what the eventual impact of the iPhone would be. They were certain the iPhone would fail. They were wrong of course. Today, the Blackberry is effectively dead. And every smartphone on the planet is either an iPhone or something that looks and acts like one.

Although the arc is longer, the story is the same for the Mac. Back in 1984, it was the first mass-market computer to feature a bit-mapped screen with a graphical user interface navigated by a mouse. PC users scoffed and called it a toy, doomed to fail. And yet today, MS-DOS is dead — and virtually every desktop or laptop computer uses either OS X or Windows (which began as Microsoft’s unabashed copy of the then Mac OS).

Sometimes, I wonder: Where would the computer and smartphone markets would be today if Apple never existed. Very different, and far less enjoyable, I am sure. My nightmare vision is that the market would be typified by ROKRs instead of iPhones.

The next “next big thing”

So…a “next big thing” has two primary attributes: (1) it derives from a “ground-up rethinking” of  a product (or even the invention of an entirely new product category), rather than relying on incremental improvements to an existing category and (2) the resulting product becomes so successful that all competitors either imitate it or die — leaving the “next big thing” as the primary or sole survivor.

The Mac, the iPod, the iPhone, the iPad. With some small degree of stretching, they all fit within this definition.

What, if any, more recent Apple products similarly qualify as a “next big thing”?

I would definitely include the Apple Watch — even if current sales aren’t as great as Apple might have hoped. I remain optimistic that the Apple Watch will continue to improve with each update and that, within a few years, the device (and its imitators) will represent the entire digital watch market.

The Apple TV comes close. It was groundbreaking when it first came out; it preceded Roku and Chromecast and all similar competitors. What started out as a “hobby” has become a big success and an important piece of Apple’s product lineup. Still, I am uncertain about its future. Is it the prototype for all televisions going forward or will it get left behind by a competing vision? It’s very possible that some entirely different approach — from Sony or Samsung or Vizio or TiVo or (heaven forbid!) Comcast or even a new as yet unknown company — will emerge as the winner. How we use and control our televisions in still very much in flux.

So where does that leave us going forward? Is there another “next big thing” on Apple’s horizon?

An Apple Car could become the next big thing. But that’s still several years away. In the nearer term, Apple may be secretly planning to release a potential “thing” as soon as later this year. But I doubt it. If that were true, I believe there would at least be vague rumors by this point.

So, for the sake of argument, let’s assume Apple has no potential “next big thing” in its immediate pipeline. Does this mean Apple is in trouble? Is it even something we should worry about?

Probably not. Coming up with a “next big thing” is rare almost by definition. You can’t manufacture “next big things” on demand. It’s not like ordering pizza. Apple has had a remarkable run. But all runs come to an end.

Perhaps, as the company matures, its approach needs to change. This doesn’t necessarily imply a descent into complacency or mediocrity. It certainly doesn’t mean Apple is “doomed.” Apple can still strive to maximally improve its existing products as well as venture into new categories. And all the while, it can remain open to finding the “next big thing.” Even if one doesn’t come along, Apple can remain a very successful company.

Think about it. Many (probably most) successful companies never have even one “next big thing.” Certainly not more than one. When was the last “next big thing” from Toyota? Or Cuisinart? Or even Samsung?

And yet…there’s always the risk that some other company will come out with an unexpected “next big thing” — a product that could do to Apple what Apple did to RIM. Apple has become so huge and profitable that this no longer seems very likely. Apple can absorb damage and deal with it with less permanent harm that it could have in decades past. Still, companies like Amazon and Google certainly are not resting on their respective laurels. Dangers to Apple lurk on all sides.

In the end, I’m confident that Apple has a bright future. We’ll be seeing many exciting new products in the years ahead — regardless whether or not one of them qualifies as a “next big thing.” But it’s just as certain that Apple’s top competitors will be aiming to do the same. So keep your seat belts fastened. This ride is far from over.

Welcome to Apple’s next forty years!

The ups (and occasional downs) of Apple’s new products

Here are my brief reactions to the new products that Apple announced at its media event yesterday:

• Watch

So now you can get a gold Apple Watch for the same price as a Sport model. Actually, it is a Sport model. Apple now offers two new gold finishes for its aluminum Watch. You have to wonder if these colors were held back from last spring’s initial release so as not to give any competition to the actual gold models. Perhaps due to poorer than expected sales, Apple no longer cares about potential competition. In any case, yesterday’s event made no mention of the uber-expensive models.

iPad

The 12.9” iPad Pro is quite attractive overall — especially so for people seeking Apple’s answer to the laptop/tablet Microsoft Surface. If I was in the market for such a device, I’d get one. [By the way, I predicted an iPad Pro back in January 2014 — and was quite close to what Apple released yesterday.]

The new connector technology used by the Keyboard seemed very cool. I look forward to see what third parties will do with it. I don’t see using the Pencil (I remain with Steve Jobs here), but I can imagine it being useful in specific applications.

On the downside, I’m bummed that the iPad Pro doesn’t include the 3D Touch feature announced for the new iPhones. It seems like a glaring omission…to have Apple’s most expensive iOS device lacking a key feature available in its smallest one.

A larger problem for Apple is (other than a minor update to the iPad mini — which Apple should have released last year), there were no other new iPads. Most especially, there was no iPad Air 3. This means that, unless you want an iPad Pro, there is almost no incentive for current iPad owners to upgrade to a new model. As such, I expect iPad sales for the coming holiday season to continue its decline. I don’t see the iPad Pro generating enough sales to reverse the trend.

iPhone

With 3D Touch and an improved camera that includes Live Photos and 4K video, the iPhone 6S and 6S Plus offer new features that are significant enough to motivate a substantial number of current users to upgrade. I expect the new iPhones to continue to gain market share and solidify Apple’s lead. Well done.

TV

For me, the new Apple TV was the most “drool-worthy” of all the products announced yesterday. The new remote with a touch surface and Siri support can potentially change how we interact with television. As someone with the beginnings of hearing loss, I was especially blown away by the “What did he say?” feature, which rewinds 15 seconds and plays it back with captions.

For a long time, I have been advocating for the Apple TV to include its own App Store and provide better support for games. The new Apple TV delivers in both these categories. Yes!

Still, I do have a couple of concerns. No 4K support? This was a surprise, especially since the new iPhones can produce 4K video. And I didn’t see any option to play ripped DVDs, as you can do via the Computers icon in the current Apple TV. In fact, I didn’t see a Computers icon at all. Maybe it’s there and just not mentioned. We’ll see.

According to one article I read, analysts were overall left “underwhelmed” with the new Apple TV. They wanted to see the promised subscription service (and perhaps even original content). I too want a subscription service (especially if it means I can dump Comcast). But I have patience. I assume it will arrive in due course next year. I’d also like some sort of iCloud-based DVR, but I doubt I will see that. In the meantime, the new Apple TV is already a fantastic upgrade. I want one yesterday.

• Mac

One last thing. There was no mention of the Mac at the media event yesterday. Not even the impending release of OS X El Capitan (due September 30). Perhaps there will be some new Mac announcements in the weeks ahead, without a corresponding media event (because the iPad Pro was revealed yesterday, I no longer expect a separate event in October). Otherwise, we’ll have to wait till 2016 for new Macs.

iOS 9 and the return of the iPad

For people who own (or are considering purchasing) an iPad, the forthcoming release of iOS 9 is the biggest most exciting event since the iPad was released in 2010.

There’s been a long-standing debate about the iPad. The question is: For those who use a MacBook to get work done, is it practical to replace your MacBook with an iPad? I mean completely replace, as in selling your MacBook and going “all in” with the iPad. For people such as myself, whose work (at least prior to my retirement) consists mainly of writing, the question boils down to: Can the iPad function as one’s primary (maybe even exclusive) writing tool?

For the fortunate few (and I include myself here), the question can seem inconsequential. I own both a MacBook and an iPad. I typically take both with me when I travel. And, at any given moment, I grab whichever device seems best suited to the task at hand. End of story.

But for many others — due to financial constraints or a need to limit one’s travel load or perhaps just for the sake of simplicity — there is a preference to get by with just one of these devices. The question is: Which one?

For most, the answer these days has been trending towards MacBook. There has certainly been a significant decline in iPad sales in the past year, while laptop sales continue to grow. One of the popular proposed explanations for this trend is the success of the iPhone 6 Plus: its larger size can eliminate the need to own both an iPhone and an iPad.

Whatever the explanation, I can tell you this: The iPad has been far from the ideal digital device for serious writing. A MacBook bests an iPad on almost every measure here. True, you can make do with an iPad. But you’ll have to work harder to do so. And, no matter how hard you work, there will still be a significant productivity cost.

If you’ve ever done extensive typing and editing on an iPad, you know what I mean. Using the loupe tool to move the cursor around is a pain. Cut and paste is much more time-consuming and prone to error on an iPad than on a Mac — especially if you are working across applications. Style formatting is more difficult. Simply adding web links can be a major chore. And on and on.

Yes, a few iOS text apps (my favorite is still Textilus) offer features (such as cursor keys and short cut toolbars) that overcome many of the hassles (although there is an irony in touting the advantages of cursor keys, a feature that the Mac largely abandoned when it introduced the mouse). Adding a Bluetooth keyboard to an iPad can similarly be a huge productivity boon. Even so, it’s still more work to do writing work on an iPad than a MacBook.

iOS 9 to the rescue

This is where iOS 9 potentially changes the game — bringing the iPad to near parity with a MacBook. Coming exclusively to iPads are QuickType and Multitasking features that represent the final pieces in a jigsaw puzzle that Apple has been assembling since it first added cut-and-paste to iOS devices years ago.

With Split View (available only in the iPad Air 2 for now), Slide Over and Picture in Picture, you can finally interact with two apps simultaneously. With the new QuickType “trackpad simulator,” you can move the cursor around much like you do on a Mac, eliminating the need for the loupe tool. There’s now a system-wide shortcut toolbar. There’s even a Mac-like app switcher than you can call up with Command-Tab on a Bluetooth keyboard. I’ve tested all these out with the iOS 9 beta and can attest that they work pretty much as advertised.

The jigsaw puzzle metaphor is not perfect; there are still improvements I’d like to see (the ability to drag-and-drop selections across split-screen apps is one obvious example). As with any digital technology, the picture will never be completely finished. But you get the idea. The major pieces are all in place, the refinements are coming.

Originally, I planned to delve into far more detail here as to why these new features are so compelling. However, Federico Viticci has saved me the trouble. I recommend that you read his excellent analysis, which concludes:

“iOS 9 is going to be a watershed moment for iPad users. For many, the iPad is about to graduate from utility to computer.”

These new iOS 9 features are just the software side of the equation. On the hardware side, if the rumor mills are accurate (and I believe they are), a new larger “iPad Pro” will be coming this fall. It should introduce further productivity enhancements. I’ve recently expressed some doubts about the viability of an iPad Pro. But after seeing iOS 9, I’m much more positive. I’ll reserve final judgement until the end of the year, but I’m feeling optimistic.

The bottom line? For those who need a computer to get work done (especially writing work) and have been hoping for a time when the iPad alone could function as that computer without significant compromises, it looks like that time is about to arrive.

Putting it together: MacBook, USB-C and the iPad Pro

Apple’s new MacBook made an impressive debut at yesterday’s Apple Media Event. With features such as a 2304 x 1440 Retina display, Force Touch trackpad, and fanless design, it lives up to Apple’s billing as an innovative “reinvention” of a state-of-the-art laptop computer.

Still, despite dropping the Air suffix from its name, the new 12-inch laptop is a very close relative of the Air — both in appearance and target audience. On the other hand, the MacBook is so light (just two pounds) and so thin (24% thinner than an 11-inch MacBook Air) that its truest competitor may turn out to be the iPad Air rather than the MacBook Air.

Reinforcing this iPad matchup, the new MacBook comes in the same assortment of three colors (silver, space gray and gold) as do Apple’s iPads. And (as with all iOS devices and unlike Apple’s other laptops), the new Macbook has no custom configuration options.

USB-C

There’s one more iPad similarity. And it’s a big one: The MacBook has only one port for wired connections (not counting an audio-out jack)! Really. Just one. That’s down from four (2 USB, 1 Thunderbolt, and a power port) in the MacBook Air. The new port even looks like an iOS Lightning port. But it’s not. It’s an entirely new, never-before-seen-on-an-Apple-device port called USB-C. This USB-C connection supports charging, USB 3.1 Gen 1 and DisplayPort 1.2. It does it all, as they say.

My first reaction to this news was: “What? Only one? Even if Apple wanted just one type of port, couldn’t they at least have included two of them?” That way you could charge a MacBook and have an external drive attached at the same time. As it now stands, unless you get an inevitable third-party USB-C hub, you can only do one of these things at a time.

And no Thunderbolt? This means you can’t connect a MacBook to Apple’s Thunderbolt display — an option that had been strongly promoted by Apple just a couple of year’s ago.

I was ready to conclude this whole USB-C thing was a serious misstep on Apple’s part. And it may yet prove to be so. But, more likely, it is Apple once again staying ahead of the curve, pushing the envelope, or whatever similar analogy you prefer. Remember when the iMac first came out, without any floppy drive? People said it was a huge mistake. But it turned out to be prescient. This is Apple doing the same thing.

First, given the target audience for this Mac, which is the low end of the market, the limitations of a lone USB-C port are likely to be less than they may appear. For example, prospective MacBook owners are not the sort to purchase a Thunderbolt Display. That’s more for the MacBook Pro crowd.

More importantly, with the new MacBook, Apple is pushing us towards a world when all connections will be wireless — either to other local wireless devices or over the Internet to the cloud. Want to back up your MacBook? Connect it wirelessly to a Time Capsule. Want a larger display? Use AirPlay to mirror your display to a television. Want to store your super-large music and photo libraries? Use iCloud.

iPad Pro?

Let’s return to the iPad/MacBook similarity. Rumors continue to circulate that Apple will be releasing a 12-inch iPad Pro later this year. Does such a device still make sense, given the arrival of this new MacBook?

Personally, I much prefer an iPad to a laptop for many tasks. There are many times when I find iOS apps and a touchscreen more convenient and more practical than Mac app alternatives and an intrusive physical keyboard. Want to read the New York Times, check the weather, read a Kindle book, play a game, listen to a podcast? The iPad is the better choice. When I am home, I use my iPad Air almost exclusively, while my MacBook Pro gathers dust (I have a desktop Mac for tasks that the Air doesn’t handle well).

The iPad Air also beats even this latest MacBook in terms of weight and size — by a wide margin: the iPad is half the weight and almost half the thickness of the MacBook.

Overall, I don’t see the new MacBook significantly affecting sales of the iPad Air or mini.

A supposed iPad Pro is a different story. An iPad Pro will presumably be targeted for “productivity” tasks that are the traditional domain of laptops — tasks where you typically prefer a physical keyboard. The new MacBook will give an iPad Pro a run for its money here. Even if you could “get by” with just an iPad Pro, a MacBook (with the more powerful and flexible OS X) will be the better choice for getting work done.

Bottom line: Many people will still prefer to own some combination of iOS device(s) and Mac(s). I certainly will. But it’s hard to imagine users opting for both a new MacBook and an iPad Pro. It will be one or the other. And the new MacBook is more likely to be the winner. That’s why I am beginning to have serious doubts about the viability of an iPad Pro. The new MacBook may kill the device before it’s even born.

One final thought: If an iPad Pro is coming…might it come with a USB-C port instead of (or more likely in addition to) a Lightning port? If so, this would allow the Pro to offer an assortment of productivity options not currently possible with existing iPads.